POPIA Privacy Notice
POPIA Compliance Notice
TRENZY Spaces is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
Information Officer
Our designated Information Officer is responsible for ensuring compliance with POPIA. For any privacy-related queries or requests, please contact us at:
- Email: finad.govaro@gmail.com
- Phone: +27784733913
- Address: Unit 8, Industrial Corner Malibongwe &, River Rd, Kya Sand, Randburg, 1969, Johannesburg, South Africa
Lawful Basis for Processing
We collect and process your personal information only for lawful purposes, including:
- Processing and fulfilling your orders
- Delivering products to your specified address
- Communicating with you regarding your orders and enquiries
- Improving our products and services
- Complying with legal obligations
Your Rights as a Data Subject
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Object to the processing of your personal information
- Request deletion of your information where applicable
- Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact our Information Officer using the details above.
Third Parties
We may share your information with trusted third parties solely to fulfil your order and provide our services, including:
- Shopify Inc. — our e-commerce platform provider
- Payment processors — to securely process your transactions
- Courier and logistics partners — to deliver your orders
We do not sell or rent your personal information to any third party.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Complaints
If you believe your rights under POPIA have been violated, you may lodge a complaint with the Information Regulator of South Africa:
- Website: www.inforeg.org.za
- Email: inforeg@justice.gov.za
Updates to This Notice
We may update this POPIA notice from time to time. Any changes will be published on this page with the updated date.
Last updated: August 2026