Customer Services | TRENZY Spaces
How Can We
Help You Today?
Our team is here to support you at every stage of your project — from first enquiry to final installation and beyond.
WhatsApp Us
Message our team directly on WhatsApp for the fastest response. Available during business hours.
Chat on WhatsApp →Email Support
Send us a detailed message and we’ll respond within 24 hours on business days.
support@trenzyspaces.co.zaBook a Consultation
Ready to start your project? Book a formal design consultation with one of our designers.
Book Now →Fastest Response
Send us a WhatsApp message and get a response from our team within minutes during business hours. Share photos, plans or inspiration images directly in the chat.
💬 Chat on WhatsAppSpeak to a Designer
Phone Call
Prefer to talk? Call us directly and speak with a TRENZY designer or project manager. We’re available Monday to Friday during business hours.
📞 +27 78 473 3913Detailed Enquiries
Email Us
For detailed project enquiries, after-sales support or warranty queries, email our team. We respond to all emails within 24 hours on business days.
💌 sales@trenzyspaces.co.zaStart Your Project
Book a Consultation
Ready to begin? Book a formal design consultation with one of our designers. R4,500 flat design fee — credited in full toward your confirmed project.
Book a Consultation →Frequently Asked Questions
The R4,500 interior design fee covers your full design process — including a site visit, space planning, photorealistic 3D renders, material specification and technical drawings. This fee is credited in full toward your project upon confirmation. It is a flat fee regardless of project size.
Timelines vary by project scope. A single room fitout typically takes 4 – 8 weeks from design sign-off to installation. A full kitchen or multi-room project can take 8 – 16 weeks. We provide a detailed project timeline at the design stage.
Our primary service area is Johannesburg and Gauteng. We do take on select projects in other provinces — please contact us to discuss your location and we’ll advise on feasibility and any travel costs.
We work with premium South African and European materials including Caesarstone surfaces, Innovus and Sinotec wood veneers, European soft-close hardware (Blum, Hettich), and premium wall panel systems. All cabinetry is manufactured in our Johannesburg facility.
Yes. All TRENZY installations come with a workmanship warranty. Hardware warranties are provided by the respective European manufacturers. Full warranty details are provided in your project agreement.
Minor changes can be accommodated before manufacturing begins. Once production starts, changes may incur additional costs and timeline adjustments. We encourage thorough review of all 3D renders and specifications before sign-off.